Privacy Policy
Last updated: 10/12/2025
Information We Collect
When you use our website or contact us for services, we may collect the following information:
- Personal information such as name, email address, and phone number when you contact us
- Project details and service inquiries
- Website usage data through analytics tools
- Communication records for customer service purposes
How We Use Your Information
We use the collected information for the following purposes:
- To provide roofing and renovation services
- To respond to your inquiries and provide estimates
- To improve our website and services
- To communicate with you about your projects
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- With service providers who assist in our operations (subject to confidentiality agreements)
- In case of business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies and Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to improve user experience and understand website usage patterns. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with relevant authorities
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this privacy policy or how we handle your personal information, please contact us:
HS11 Roofing Reno. Ltd.
Email: hs11roofing@gmail.com
Phone: +1-604-537-7999
Consent
By using our website or services, you consent to the collection and use of your information as described in this privacy policy.